Superloop incident

800 Swanston St, Carlton, VIC 3053 - Degraded Performance

Notice Resolved

Superloop experienced a notice incident on May 4, 2026 affecting Australia & New Zealand (VIC Managed Wi-Fi), lasting 19h 26m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 03:24 AM UTC
Resolved
May 04, 2026, 10:50 PM UTC
Duration
19h 26m
Detected by Pingoru
May 04, 2026, 03:24 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 04, 2026, 03:24 AM UTC

    Network Operations is currently investigating a Degraded Performance at 800 Swanston St, Carlton, VIC 3053

  2. monitoring May 04, 2026, 03:44 AM UTC

    We implemented a fix and are currently monitoring the result.