Superhuman incident

Elevated Memory Usage

Critical Resolved View vendor source →

Superhuman experienced a critical incident on August 29, 2025 affecting Superhuman and Email sending, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 08:24 AM UTC
Resolved
Aug 29, 2025, 10:39 AM UTC
Duration
2h 15m
Detected by Pingoru
Aug 29, 2025, 08:24 AM UTC

Affected components

SuperhumanEmail sending

Update timeline

  1. investigating Aug 29, 2025, 08:24 AM UTC

    We're experiencing an elevated level of memory usage preventing emails from being sent and logging in. We are currently looking into the issue.

  2. monitoring Aug 29, 2025, 09:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 29, 2025, 10:10 AM UTC

    Issues are resolved. We're continuing to monitor.

  4. resolved Aug 29, 2025, 10:39 AM UTC

    This incident has been resolved.