Superhuman experienced a critical incident on December 14, 2020 affecting Email sending and Google Apps Gmail, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 14, 2020, 12:21 PM UTC
A Gmail/G Suite outage is currently affecting some Superhuman customers. The outage is affecting logging in and sending emails
- monitoring Dec 14, 2020, 12:39 PM UTC
We're seeing signs this is improving for everyone. In the meantime, any emails you send within Superhuman will be queued up and sent when Gmail is working again.
- monitoring Dec 14, 2020, 01:39 PM UTC
We’re no longer seeing a high error rate from the Gmail API. Superhuman should be working again for everyone, and we will resolve this incident when all the emails sent during the outage have successfully retried.
- resolved Dec 14, 2020, 02:19 PM UTC
Google has resolved the relevant incident on their side, and emails are now sending successfully from Superhuman again.