Superhuman incident

Microsoft Outlook service disruption

Minor Resolved View vendor source →

Superhuman experienced a minor incident on February 7, 2023 affecting Email sending, lasting 11h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 05:40 AM UTC
Resolved
Feb 07, 2023, 05:10 PM UTC
Duration
11h 30m
Detected by Pingoru
Feb 07, 2023, 05:40 AM UTC

Affected components

Email sending

Update timeline

  1. identified Feb 07, 2023, 05:40 AM UTC

    Outlook is experiencing a service disruption and email sending might be delayed.

  2. identified Feb 07, 2023, 07:12 AM UTC

    Microsoft has identified the problem and are working on a resolution, but have not yet provided a timeline to resolve the issue. Email sending and receiving is still degraded for some Outlook accounts.

  3. monitoring Feb 07, 2023, 12:43 PM UTC

    Microsoft has implemented a fix and we are starting to see a gradual recovery.

  4. monitoring Feb 07, 2023, 03:49 PM UTC

    Microsoft is reporting the majority of impact has been repaired, with service availability at 99.9%. We'll continue to monitor until Outlook is back to 100%.

  5. monitoring Feb 07, 2023, 05:09 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 07, 2023, 05:10 PM UTC

    Microsoft has confirmed the issue is resolved after an extended period of monitoring. All systems are back to normal.