Superhuman experienced a minor incident on September 11, 2024 affecting Superhuman, lasting 9h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Superhuman
Update timeline
- investigating Sep 11, 2024, 03:23 AM UTC
Ask AI: Email indexing temporarily delayed. Ask AI itself remains functional, but newly received emails may experience delayed indexing. We're monitoring the situation and will update as indexing resumes.
- monitoring Sep 11, 2024, 05:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2024, 12:56 PM UTC
Ask AI: Email indexing is working as expected. This incident has been resolved.