Superhuman experienced a minor incident on October 1, 2024 affecting Superhuman, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Superhuman
Update timeline
- investigating Oct 01, 2024, 02:53 PM UTC
We are currently investigating an issue we're having with our AI services. Please follow here for further information as we learn more.
- identified Oct 01, 2024, 03:26 PM UTC
The issue has been identified - one of our providers had an outage and is implementing a fix now. We will continue to monitor and communicate updates through this channel.
- resolved Oct 01, 2024, 04:15 PM UTC
Once our provider put in the fix, our semantic search and summary features returned to normal operation. All AI features are now fully operational.