Supercut Outage History
Supercut is up right nowPingoru has recorded 12 incidents for Supercut: 8 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 521 (0%) |
Incidents, newest first
Minor July 23, 2026 Video rendering queue delayed. 51m Publishing Recordings
Started Jul 23, 2026, 03:37 PM UTC· resolved Jul 23, 2026, 04:29 PM UTC
- investigating Jul 23, 2026, 03:37 PM UTC
Video rendering is currently delayed in our pipeline resulting in delayed rendering.
- monitoring Jul 23, 2026, 04:28 PM UTC
The queue is back to normal. We are continuing to monitor and discussing the root cause. We sincerely apologize for the trouble caused, we know it's frustrating.
- resolved Jul 23, 2026, 04:29 PM UTC
This incident has been resolved.
Minor April 29, 2026 Elevated errors rates reported on recording creation 36m API
Started Apr 29, 2026, 12:20 PM UTC· resolved Apr 29, 2026, 12:57 PM UTC
- investigating Apr 29, 2026, 12:20 PM UTC
We are currently investigating this incident.
- monitoring Apr 29, 2026, 12:30 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Apr 29, 2026, 12:57 PM UTC
This incident has been resolved.
Minor February 27, 2026 Some videos not loading 5m
Started Feb 27, 2026, 11:04 AM UTC· resolved Feb 27, 2026, 11:10 AM UTC
- identified Feb 27, 2026, 11:04 AM UTC
We've identified the issue and are rolling out a fix. .
- resolved Feb 27, 2026, 11:10 AM UTC
This incident has been resolved..
Major February 5, 2026 Partial outage 31m
Started Feb 05, 2026, 08:37 PM UTC· resolved Feb 05, 2026, 09:09 PM UTC
- identified Feb 05, 2026, 08:37 PM UTC
We've identified an issue in our pipeline affecting audio merging and transcriptions..
- resolved Feb 05, 2026, 09:09 PM UTC
This incident has been resolved..
Minor September 3, 2025 Downtime identified 34m
Started Sep 03, 2025, 03:03 PM UTC· resolved Sep 03, 2025, 03:37 PM UTC
- investigating Sep 03, 2025, 03:03 PM UTC
We are currently investigating this incident..
- resolved Sep 03, 2025, 03:37 PM UTC
This incident has been resolved..
- monitoring Sep 03, 2025, 03:55 PM UTC
The recent service downtime was the result of a problematic migration that caused a lock-up in one of our AWS clusters. The issue was identified promptly, and corrective actions were taken to restore full system functionality. We are conducting a thorough review of our migration and deployment processes to prevent similar incidents in the future..
Minor March 19, 2025 Magic link for login not currently available. –
Started Mar 19, 2025, 12:10 PM UTC· resolved Mar 19, 2025, 12:10 PM UTC
- resolved Mar 19, 2025, 12:10 PM UTC
We're investigating this issue..