Supercut experienced a minor incident on September 3, 2025, lasting 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 03, 2025, 03:03 PM UTC
We are currently investigating this incident..
- resolved Sep 03, 2025, 03:37 PM UTC
This incident has been resolved..
- monitoring Sep 03, 2025, 03:55 PM UTC
The recent service downtime was the result of a problematic migration that caused a lock-up in one of our AWS clusters. The issue was identified promptly, and corrective actions were taken to restore full system functionality. We are conducting a thorough review of our migration and deployment processes to prevent similar incidents in the future..