All Deployments: Duo Phone Call Authentication Failure for India Region

Update timeline

1. investigating Jun 11, 2025, 08:33 AM UTC

   We are currently investigating an issue causing phone call authentication failures In India on all our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.

2. investigating Jun 11, 2025, 09:21 AM UTC

   [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [RESOLVED]. Statuspage incident message [We are currently investigating an issue causing phone call authentication failures In India on all our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.] has changed as [The issue affecting Phone call delivery to the India region has been resolved. Services are now fully operational.]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. " on alert: "All Deployments: Duo Phone Call Authentication Failure for India Region"

3. resolved Jun 11, 2025, 11:45 AM UTC

   This incident has been resolved.