Sumsub experienced a notice incident on November 18, 2025, lasting 4h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 01:36 PM UTC
We are currently observing the ongoing Cloudflare Global Network incident (details: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). Our services remain operational — availability and verifications are not affected. However, there might be issues that are still unidentified. If you experience any issues, please don't hesitate to contact our support team via chat or [email protected].
- resolved Nov 18, 2025, 06:35 PM UTC
Cloudflare has resolved the incident. We can confirm that our services remained fully operational and were not affected at any time. If you experience any issues or have any questions, please don't hesitate to contact our support team via chat or [email protected].