Sumsub incident

Partial service disruption due to Cloudflare outage

Notice Resolved View vendor source →

Sumsub experienced a notice incident on December 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:31 AM UTC
Resolved
Dec 05, 2025, 09:31 AM UTC
Duration
—
Detected by Pingoru
Dec 05, 2025, 09:31 AM UTC

Update timeline

  1. resolved Dec 05, 2025, 09:31 AM UTC

    We experienced temporary service issues caused by a Cloudflare incident. https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q Our traffic has been successfully rerouted to CloudFront, and all core services are now operating normally. Please note that our documentation (https://docs.sumsub.com), which is still hosted on Cloudflare, may experience temporary access issues.