Sumsub incident

AML verifications disruption

Notice Resolved View vendor source →

Sumsub experienced a notice incident on December 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 10:27 AM UTC
Resolved
Dec 11, 2025, 10:00 AM UTC
Duration
—
Detected by Pingoru
Dec 11, 2025, 10:27 AM UTC

Update timeline

  1. resolved Dec 11, 2025, 10:27 AM UTC

    Our external service provider for AML verifications experienced technical issues, which caused some verifications to take longer than usual. Affected period: 10:04 - 10:11 UTC The issue has now been resolved, and services are operating normally.