Sumo Logic incident

Problem with Logs Alerting and Metrics Alerting in Europe 2 (DE)

Critical Resolved View vendor source →

Sumo Logic experienced a critical incident on August 10, 2026 affecting Logs Alerting and Metrics Alerting, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 09:55 AM UTC
Resolved
Aug 10, 2026, 11:04 AM UTC
Duration
1h 8m
Detected by Pingoru
Aug 10, 2026, 09:55 AM UTC

Affected components

Logs AlertingMetrics Alerting

Update timeline

  1. investigating Aug 10, 2026, 09:55 AM UTC

    We are currently investigating reports of problems with Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.

  2. identified Aug 10, 2026, 09:57 AM UTC

    We have identified the source of the issue affecting Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

  3. resolved Aug 10, 2026, 11:04 AM UTC

    We are no longer seeing issues with Logs Alerting and Metrics Alerting and normal operation has been restored at this time.