Sumo Logic incident

Problem with Metrics Searches in North America 1 (US1)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on July 14, 2026 affecting Metrics Searches, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 03:19 AM UTC
Resolved
Jul 14, 2026, 05:35 AM UTC
Duration
2h 15m
Detected by Pingoru
Jul 14, 2026, 03:19 AM UTC

Affected components

Metrics Searches

Update timeline

  1. investigating Jul 14, 2026, 03:19 AM UTC

    We are currently investigating reports of problems with Metrics Searches. Users relying on metrics queries may see errors when executing searches. The response team is investigating the issue and will update the status as we know more information.

  2. monitoring Jul 14, 2026, 05:32 AM UTC

    We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved Jul 14, 2026, 05:35 AM UTC

    We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.