Sumo Logic incident

Problem with Metrics Searches

Minor Resolved View vendor source →
Started
Mar 23, 2026, 05:03 PM UTC
Resolved
Mar 23, 2026, 06:46 PM UTC
Duration
1h 43m
Detected by Pingoru
Mar 23, 2026, 05:03 PM UTC

Affected components

Metrics Searches

Update timeline

  1. investigating Mar 27, 2026, 07:24 AM UTC

    We are currently investigating reports of problems with Metrics Searches. The symptoms are: slowness in execution of metrics queries. We will provide more information soon.

  2. identified Mar 27, 2026, 07:24 AM UTC

    We have identified the source of the issue affecting Metrics Searches, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 07:25 AM UTC

    We have implemented a fix for the issue affecting Metrics Searches, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 07:25 AM UTC

    We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.

Looking to track Sumo Logic downtime and outages?

Pingoru polls Sumo Logic's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Sumo Logic reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Sumo Logic alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Sumo Logic for free

5 free monitors · No credit card required