Sumo Logic incident

Problem with Metrics Searches in North America 1 (US1)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on March 23, 2026 affecting Metrics Searches, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 05:03 PM UTC
Resolved
Mar 23, 2026, 06:46 PM UTC
Duration
1h 43m
Detected by Pingoru
Mar 23, 2026, 05:03 PM UTC

Affected components

Metrics Searches

Update timeline

  1. investigating Mar 27, 2026, 07:24 AM UTC

    We are currently investigating reports of problems with Metrics Searches. The symptoms are: slowness in execution of metrics queries. We will provide more information soon.

  2. identified Mar 27, 2026, 07:24 AM UTC

    We have identified the source of the issue affecting Metrics Searches, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

  3. monitoring Mar 27, 2026, 07:25 AM UTC

    We have implemented a fix for the issue affecting Metrics Searches, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

  4. resolved Mar 27, 2026, 07:25 AM UTC

    We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.