Sumo Logic incident

Problem with Metrics Collection in North America 1 (US1)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on April 22, 2026 affecting Metrics Collection, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 02:32 PM UTC
Resolved
Apr 22, 2026, 03:10 PM UTC
Duration
38m
Detected by Pingoru
Apr 22, 2026, 02:32 PM UTC

Affected components

Metrics Collection

Update timeline

  1. investigating Apr 22, 2026, 05:41 PM UTC

    We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. monitoring Apr 22, 2026, 05:42 PM UTC

    We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved Apr 22, 2026, 05:42 PM UTC

    We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.