Sumo Logic incident

Problem with Metrics Collection in North America 1 (US1)

Minor Resolved View vendor source →

Sumo Logic experienced a minor incident on June 2, 2026 affecting Metrics Collection, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 02:04 PM UTC
Resolved
Jun 02, 2026, 05:44 PM UTC
Duration
3h 40m
Detected by Pingoru
Jun 02, 2026, 02:04 PM UTC

Affected components

Metrics Collection

Update timeline

  1. investigating Jun 02, 2026, 02:04 PM UTC

    We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

  2. monitoring Jun 02, 2026, 04:15 PM UTC

    We have implemented a fix for the issue affecting Metrics Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

  3. resolved Jun 02, 2026, 05:44 PM UTC

    We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.