SugarCRM experienced a major incident on March 31, 2026 affecting North America (Sugar Market Mail App US), lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
North America (Sugar Market Mail App US)
Update timeline
- investigating Mar 31, 2026, 01:59 PM UTC
Sugar Market Mail App US went down.
- resolved Mar 31, 2026, 02:04 PM UTC
Sugar Market Mail App US recovered.