Subsplash incident

Unable to upload media to a Media Item

Major Resolved View vendor source →

Subsplash experienced a major incident on April 16, 2024 affecting Subsplash App Dashboard, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 12:39 PM UTC
Resolved
Apr 16, 2024, 12:55 PM UTC
Duration
15m
Detected by Pingoru
Apr 16, 2024, 12:39 PM UTC

Affected components

Subsplash App Dashboard

Update timeline

  1. investigating Apr 16, 2024, 12:39 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 16, 2024, 12:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2024, 12:55 PM UTC

    This incident has been resolved.