Subsplash incident

Video files failing to upload to the Dashboard

Major Resolved View vendor source →

Subsplash experienced a major incident on May 20, 2024 affecting Subsplash App Dashboard, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 01:48 PM UTC
Resolved
May 20, 2024, 02:17 PM UTC
Duration
28m
Detected by Pingoru
May 20, 2024, 01:48 PM UTC

Affected components

Subsplash App Dashboard

Update timeline

  1. investigating May 20, 2024, 01:48 PM UTC

    We are investigating an issue preventing videos from uploading to the Dashboard.

  2. identified May 20, 2024, 02:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 20, 2024, 02:17 PM UTC

    This incident has been resolved.