Subsplash incident

Subsplash Messaging Displaying, "Something Went Wrong."

Major Resolved View vendor source →

Subsplash experienced a major incident on January 14, 2025 affecting Groups & Messaging, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 07:39 PM UTC
Resolved
Jan 14, 2025, 08:19 PM UTC
Duration
40m
Detected by Pingoru
Jan 14, 2025, 07:39 PM UTC

Affected components

Groups & Messaging

Update timeline

  1. investigating Jan 14, 2025, 07:39 PM UTC

    We are currently investigating an issue causing Subsplash Messaging to display a "Something Went Wrong" error when attempting to load.

  2. monitoring Jan 14, 2025, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2025, 08:19 PM UTC

    This incident has been resolved.