Subsplash incident

Simulated Live Streams Disconnecting

Minor Resolved View vendor source →

Subsplash experienced a minor incident on January 17, 2025 affecting Subsplash Live, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 11:25 PM UTC
Resolved
Jan 18, 2025, 12:02 AM UTC
Duration
37m
Detected by Pingoru
Jan 17, 2025, 11:25 PM UTC

Affected components

Subsplash Live

Update timeline

  1. investigating Jan 17, 2025, 11:25 PM UTC

    We are currently investigating an issue causing some Simulated Live Streams to either fail to start, or disconnect. This only affects Simulated Live Streams. True live broadcasts are unaffected.

  2. identified Jan 17, 2025, 11:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 17, 2025, 11:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 18, 2025, 12:02 AM UTC

    This incident has been resolved.