Subsplash incident

On-Demand Media Transcoding is Failing at a Higher Rate

Critical Resolved View vendor source →

Subsplash experienced a critical incident on March 10, 2025 affecting Subsplash Live, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 05:24 PM UTC
Resolved
Mar 10, 2025, 05:45 PM UTC
Duration
20m
Detected by Pingoru
Mar 10, 2025, 05:24 PM UTC

Affected components

Subsplash Live

Update timeline

  1. investigating Mar 10, 2025, 05:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 10, 2025, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2025, 05:45 PM UTC

    This incident has been resolved.