Subsplash incident

Dashboard login returning error message

Major Resolved View vendor source →

Subsplash experienced a major incident on March 17, 2025 affecting Subsplash App Dashboard, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 01:06 AM UTC
Resolved
Mar 17, 2025, 02:03 AM UTC
Duration
57m
Detected by Pingoru
Mar 17, 2025, 01:06 AM UTC

Affected components

Subsplash App Dashboard

Update timeline

  1. investigating Mar 17, 2025, 01:06 AM UTC

    We are currently investigating an issue causing an error message to appear when attempting to login to the dashboard. The error message reads "There was an issue loading this content".

  2. identified Mar 17, 2025, 01:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2025, 01:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2025, 02:03 AM UTC

    This incident has been resolved.