Subsplash incident

Messaging Groups not loading from Group Finder

Minor Resolved View vendor source →

Subsplash experienced a minor incident on June 4, 2024 affecting Groups & Messaging, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 05:08 PM UTC
Resolved
Jun 04, 2024, 06:39 PM UTC
Duration
1h 30m
Detected by Pingoru
Jun 04, 2024, 05:08 PM UTC

Affected components

Groups & Messaging

Update timeline

  1. investigating Jun 04, 2024, 05:08 PM UTC

    We are currently investigating an issue causing Messaging Groups to not load from Group Finder page.

  2. investigating Jun 04, 2024, 05:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2024, 06:20 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 04, 2024, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 04, 2024, 06:39 PM UTC

    This incident has been resolved.