Subsplash experienced a minor incident on June 27, 2024 affecting SnapPages, lasting 22h 28m. The incident has been resolved; the full update timeline is below.
Affected components
SnapPages
Update timeline
- investigating Jun 27, 2024, 05:15 PM UTC
We are currently investigating this issue.
- monitoring Jun 27, 2024, 05:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 27, 2024, 06:05 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 27, 2024, 07:32 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 27, 2024, 09:49 PM UTC
We are continuing to monitor for any further issues. In the meantime, clients may experience slower load times.
- monitoring Jun 28, 2024, 12:57 AM UTC
Sites are operating as expected and we will continue to monitor until we are assured of a resolution.
- resolved Jun 28, 2024, 03:44 PM UTC
This incident has been resolved.