Subsplash incident

Subsplash Giving and Live Stream Service Interruption

Critical Resolved View vendor source →

Subsplash experienced a critical incident on September 8, 2024 affecting Subsplash Giving and Subsplash Live, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2024, 03:08 PM UTC
Resolved
Sep 08, 2024, 06:08 PM UTC
Duration
2h 59m
Detected by Pingoru
Sep 08, 2024, 03:08 PM UTC

Affected components

Subsplash GivingSubsplash Live

Update timeline

  1. investigating Sep 08, 2024, 03:39 PM UTC

    We are currently investigating an issue where some Subsplash Giving and Live Streams result in failures to load.

  2. investigating Sep 08, 2024, 04:01 PM UTC

    We are continuing to investigate an issue where some Subsplash Giving and Live Streams result in failures to load.

  3. investigating Sep 08, 2024, 04:29 PM UTC

    The Subsplash Giving and Live Stream disruption is resolved. All systems are fully operational. We will monitor the results of this resolution closely.

  4. monitoring Sep 08, 2024, 05:10 PM UTC

    We are continuing to monitor the situation and will post another update when there is more information to share.

  5. resolved Sep 08, 2024, 06:08 PM UTC

    This incident has been resolved.