Subsplash incident

When processing files using Pulpit AI, some may remain in the “Processing” state longer than expected

Minor Resolved View vendor source →

Subsplash experienced a minor incident on March 31, 2025, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 03:33 PM UTC
Resolved
Apr 01, 2025, 06:52 PM UTC
Duration
1d 3h
Detected by Pingoru
Mar 31, 2025, 03:33 PM UTC

Update timeline

  1. investigating Mar 31, 2025, 03:33 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2025, 03:54 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 31, 2025, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 31, 2025, 04:44 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 31, 2025, 05:34 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Mar 31, 2025, 07:08 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Mar 31, 2025, 08:05 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Apr 01, 2025, 12:59 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved Apr 01, 2025, 06:52 PM UTC

    This incident has been resolved.