Subbly incident

API Outage Affecting Checkout and Builder Pages

Major Resolved View vendor source →
Started
Mar 04, 2026, 03:00 PM UTC
Resolved
Mar 04, 2026, 03:59 PM UTC
Duration
58m
Detected by Pingoru
Mar 04, 2026, 03:00 PM UTC

Affected components

APIWebsite Builder

Update timeline

  1. investigating Mar 04, 2026, 03:00 PM UTC

    We are currently experiencing an outage related to our API which is affecting the checkout functionality and some website builder pages. The engineering team is actively investigating the issue and working to identify the root cause. We will provide an update as soon as more information is available and once the issue has been resolved.

  2. monitoring Mar 04, 2026, 03:33 PM UTC

    We've identified and deployed the hotfix for the problem. Checkouts are partially operational at the moment. We're continuing to monitor.

  3. resolved Mar 04, 2026, 03:59 PM UTC

    The issue has been resolved and all services are operating normally. Thank you for your patience while we investigated and fixed the problem.

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