Subbly experienced a major incident on March 4, 2026 affecting API and Website Builder, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 04, 2026, 03:00 PM UTC
We are currently experiencing an outage related to our API which is affecting the checkout functionality and some website builder pages. The engineering team is actively investigating the issue and working to identify the root cause. We will provide an update as soon as more information is available and once the issue has been resolved.
- monitoring Mar 04, 2026, 03:33 PM UTC
We've identified and deployed the hotfix for the problem. Checkouts are partially operational at the moment. We're continuing to monitor.
- resolved Mar 04, 2026, 03:59 PM UTC
The issue has been resolved and all services are operating normally. Thank you for your patience while we investigated and fixed the problem.