Subbly incident

Agentic Builder - Preview server not loading for a subset of users

Minor Resolved View vendor source →

Subbly experienced a minor incident on June 2, 2026 affecting Website Builder, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 12:14 PM UTC
Resolved
Jun 02, 2026, 03:35 PM UTC
Duration
3h 21m
Detected by Pingoru
Jun 02, 2026, 12:14 PM UTC

Affected components

Website Builder

Update timeline

  1. investigating Jun 02, 2026, 12:14 PM UTC

    The Agentic Builder is currently experiencing problems with previews being loaded for a smaller subset of customers. We apologize if your build is currently affected (and you're not able to see the preview). We're working on a solution. Published sites are not affected.

  2. monitoring Jun 02, 2026, 01:53 PM UTC

    We deployed the fix, preview servers are working again. We're currently monitoring the situation. Please report any potential problems to the support team.

  3. monitoring Jun 02, 2026, 03:34 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 02, 2026, 03:35 PM UTC

    This incident has been resolved.