Stytch experienced a minor incident on August 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 20, 2025, 10:40 PM UTC
Type: Incident Duration: 1 hour and 15 minutes Affected Components: Test API Aug 21, 01:39:00 GMT+0 - Resolved - Fix has landed and 500's have resolved. Aug 20, 22:40:00 GMT+0 - Investigating - We've received reports of 500 errors on Magic Link email sends. We are currently investigating this incident. Aug 21, 01:45:00 GMT+0 - Postmortem - A bug was shipped at approximately 22:40Z that caused some email templates in Test Projects to enter an unexpected state and return a 500 when used to send an Email Magic Link.