Stytch incident

Inability to load frontend script from Cloudflare custom domain

Minor Resolved View vendor source →

Stytch experienced a minor incident on November 18, 2025, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:30 AM UTC
Resolved
Nov 18, 2025, 12:10 PM UTC
Duration
40m
Detected by Pingoru
Nov 18, 2025, 11:30 AM UTC

Update timeline

  1. investigating Nov 18, 2025, 11:30 AM UTC

    We are currently investigating this incident..

  2. resolved Nov 18, 2025, 12:10 PM UTC

    During [Cloudflare's 2025-11-18 incident](https://blog.cloudflare.com/18-november-2025-outage/), loading of Device Fingerprinting's frontend script was inaccessible for customers using a custom domain powered by Cloudflare. Any client that normally would have been fingerprinted during this time would have failed to do so and received no telemetry. Clients that had already loaded the script before this time period were unaffected..