Stripo incident

Partial Outage in work of Thumbnail Generation Service

Major Resolved View vendor source →

Stripo experienced a major incident on September 10, 2025 affecting Thumbnail Generation Service, lasting 18s. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 09:16 AM UTC
Resolved
Sep 10, 2025, 09:16 AM UTC
Duration
18s
Detected by Pingoru
Sep 10, 2025, 09:16 AM UTC

Affected components

Thumbnail Generation Service

Update timeline

  1. investigating Sep 10, 2025, 09:16 AM UTC

    There might be an issue in generating the thumbnails for created email and templates inside the customer's accounts. Time (UTC) : 2025-09-10T09:15:40

  2. resolved Sep 10, 2025, 09:16 AM UTC

    This incident has been resolved.