Stripo incident

Partial Outage in work of Thumbnail Generation Service

Major Resolved View vendor source →

Stripo experienced a major incident on November 10, 2025 affecting Thumbnail Generation Service, lasting 36s. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 05:31 AM UTC
Resolved
Nov 10, 2025, 05:31 AM UTC
Duration
36s
Detected by Pingoru
Nov 10, 2025, 05:31 AM UTC

Affected components

Thumbnail Generation Service

Update timeline

  1. investigating Nov 10, 2025, 05:31 AM UTC

    There might be an issue in generating the thumbnails for created email and templates inside the customer's accounts. Time (UTC) : 2025-11-10T05:30:40

  2. resolved Nov 10, 2025, 05:31 AM UTC

    This incident has been resolved.