Strigo incident

Problems with provisioning on-demand labs

Major Resolved View vendor source →

Strigo experienced a major incident on April 12, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2020, 12:33 PM UTC
Resolved
Apr 07, 2020, 12:25 PM UTC
Duration
Detected by Pingoru
Apr 12, 2020, 12:33 PM UTC

Update timeline

  1. resolved Apr 12, 2020, 12:33 PM UTC

    Due to an issue within our infrastructure, we failed to provision labs for on-demand courses for some (~20) students. We've worked to solve this issue, but some students who haven't received their labs when their enrollment was started may log back into their on-demand course and still not be able to work on their labs (they will see Strigo's spinning logo indefinitely). If this happens, please make sure to contact us.