Strigo incident

No RDP to remote desktop labs

Major Resolved View vendor source →

Strigo experienced a major incident on April 1, 2026 affecting Strigo service and AWS EC2 (eu-west-1), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 04:47 PM UTC
Resolved
Apr 01, 2026, 05:08 PM UTC
Duration
21m
Detected by Pingoru
Apr 01, 2026, 04:47 PM UTC

Affected components

Strigo serviceAWS EC2 (eu-west-1)

Update timeline

  1. investigating Apr 01, 2026, 04:47 PM UTC

    Labs based on remote desktops and RDP connections are not accessible right now.

  2. investigating Apr 01, 2026, 05:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 01, 2026, 05:44 PM UTC

    We found a resource access problem in our eu-west based RDP relay servers and restarted them.