Strigo incident

Outgoing email service is down

Minor Resolved View vendor source →

Strigo experienced a minor incident on August 27, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2021, 07:08 PM UTC
Resolved
Aug 27, 2021, 03:39 PM UTC
Duration
Detected by Pingoru
Aug 27, 2021, 07:08 PM UTC

Update timeline

  1. resolved Aug 27, 2021, 07:08 PM UTC

    Due to a problem in a 3rd-party email service, outgoing emails could not be sent from our system. This affected team member invites and password resets. We were notified by our automatic alerting system. The issue had been resolved at 3:47 PM UTC. A root cause analysis and a retrospective will be followed.