Strigo incident

Application outage

Critical Resolved View vendor source →

Strigo experienced a critical incident on November 28, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2018, 04:44 PM UTC
Resolved
Nov 28, 2018, 04:44 PM UTC
Duration
—
Detected by Pingoru
Nov 28, 2018, 04:44 PM UTC

Update timeline

  1. resolved Nov 29, 2018, 08:22 AM UTC

    Our main app (management + live) crashed due to a high load on our API endpoint.

  2. postmortem Nov 29, 2018, 08:24 AM UTC

    Our application crashed due to a surge of API requests. A problem with our rate-limiting mechanism was not protecting us from that scenario. We're already taking measures to prevent that, and are introducing more robust rate-limiting on our API endpoints, alongside our new API, which will be deployed in the following days. We’re sorry for the inconvenience.