Strigo experienced a critical incident on November 20, 2024 affecting Strigo service, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 20, 2024, 04:00 PM UTC
We’re currently experiencing an infrastructure issue causing all users to encounter a 404 error. Our team is actively working on resolving this as quickly as possible. We deeply apologize for the inconvenience and appreciate your patience.
- identified Nov 20, 2024, 04:07 PM UTC
We’ve identified the root cause of the issue and are now working to address its downstream effects.
- monitoring Nov 20, 2024, 04:13 PM UTC
All Strigo applications are now back up and running. We are actively monitoring the systems to ensure everything remains stable.
- monitoring Nov 20, 2024, 04:18 PM UTC
Monitoring is complete, and everything is back to normal. We’re deeply sorry for the disruption and appreciate your patience and support during this time!
- resolved Nov 20, 2024, 04:29 PM UTC
The issue has been fully resolved, and all systems are operating normally.