Strigo experienced a minor incident on March 11, 2025 affecting Strigo service, lasting 19h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 11, 2025, 03:29 PM UTC
We are currently experiencing an issue where the recording service is down for all Strigo users. This is due to an error in the infrastructure, and our team is actively investigating the root cause. We will provide updates as soon as we have more information. We apologize for the disruption and appreciate your patience.
- monitoring Mar 12, 2025, 10:15 AM UTC
We identified an issue where DNS resolution between our API server and the recording service failed, preventing all users from recording in Strigo. The issue has now been resolved, and recordings should be functioning as expected. We are currently monitoring to ensure stability, but everything appears to be back to normal. Thank you for your patience, and we apologize for the disruption!
- resolved Mar 12, 2025, 10:37 AM UTC
Monitoring has been completed, and everything is operating normally. The issue is fully resolved, and recording services are stable. Thank you for your patience!