Strigo incident

Labs outage

Notice Resolved View vendor source →

Strigo experienced a notice incident on June 25, 2025 affecting Strigo service, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 01:30 PM UTC
Resolved
Jun 25, 2025, 02:40 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 25, 2025, 01:30 PM UTC

Affected components

Strigo service

Update timeline

  1. investigating Jun 25, 2025, 02:35 PM UTC

    We’ve identified an issue with our labs and are currently investigating it.

  2. investigating Jun 25, 2025, 02:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 25, 2025, 02:38 PM UTC

    The issue has been resolved.

  4. resolved Jun 25, 2025, 02:40 PM UTC

    This incident has been resolved.

  5. postmortem Jun 25, 2025, 03:06 PM UTC

    **Incident Update: Labs Startup and Launch Issue** **We identified an issue with one of our internal servers responsible for handling both labs startup and launch processes. This caused a disruption in initiating new labs.** **The root cause has been fixed, and the server is now fully operational. All lab types are back online and functioning as expected.** **We are monitoring the system to ensure continued stability. Thank you for your patience.**