Strigo experienced a major incident on June 30, 2025 affecting Strigo service, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2025, 02:11 PM UTC
We’re currently investigating an issue causing the webview to return 404 errors for some users. Our team is working to identify the root cause and restore full functionality as soon as possible.
- investigating Jun 30, 2025, 02:11 PM UTC
We deployed a fix to the rate limiter in an attempt to resolve the webview 404 errors. Unfortunately, this change did not resolve the issue. Our team continues to investigate.
- investigating Jun 30, 2025, 02:12 PM UTC
We applied an additional fix to the webview reverse proxy logic. However, this also did not resolve the issue. We’re still actively investigating and will provide further updates as soon as possible.
- investigating Jun 30, 2025, 02:41 PM UTC
We’re currently deploying another fix that targets the webview routing behavior. We’ll monitor its impact closely and continue investigating in parallel.
- monitoring Jun 30, 2025, 03:14 PM UTC
We’ve deployed a fix that appears to have resolved the webview 404 issue. The affected functionality is now working as expected for impacted users. We’re continuing to monitor closely to ensure stability.
- resolved Jun 30, 2025, 04:14 PM UTC
Monitoring is complete and all systems are operating normally. The issue has been fully resolved.