Stova incident

Degraded Performance accessing Websites on the North American Server

Minor Resolved View vendor source →

Stova experienced a minor incident on October 29, 2025 affecting Web, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 01:02 PM UTC
Resolved
Oct 29, 2025, 04:58 PM UTC
Duration
3h 56m
Detected by Pingoru
Oct 29, 2025, 01:02 PM UTC

Affected components

Web

Update timeline

  1. investigating Oct 29, 2025, 01:02 PM UTC

    We're experiencing degraded performance accessing the Websites module on the North American server and are currently looking into the issue. We will continue to post updates throughout the process.

  2. investigating Oct 29, 2025, 01:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 29, 2025, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Oct 29, 2025, 02:18 PM UTC

    We are currently investigating this issue.

  5. monitoring Oct 29, 2025, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 29, 2025, 04:58 PM UTC

    This incident has been resolved.