Stonly experienced a major incident on September 10, 2025 affecting Stonly Editor and Stonly Guides, lasting 17h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Stonly EditorStonly Guides
Update timeline
- identified Sep 10, 2025, 01:39 PM UTC
We are currently experiencing image service provider issues. The fixes are underway.
- identified Sep 10, 2025, 02:42 PM UTC
While we continue to resolve the underlying issue with our Image service provider, we've implemented a workaround that allows displaying original images in the Stonly guides. Since original images are not being resized, it may result in content looking different and images taking longer time to load.
- identified Sep 10, 2025, 02:43 PM UTC
We are continuing to work on a fix for this issue and restoring full functionality.
- resolved Sep 11, 2025, 07:31 AM UTC
The issue is now fully resolved - uploading and viewing images should work as expected.