Stonly incident

Problem with new release package

Major Resolved View vendor source →

Stonly experienced a major incident on January 19, 2026 affecting Stonly Editor and Stonly customers KB's - location N and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 01:57 PM UTC
Resolved
Jan 19, 2026, 02:21 PM UTC
Duration
23m
Detected by Pingoru
Jan 19, 2026, 01:57 PM UTC

Affected components

Stonly EditorStonly customers KB's - location NStonly customers KB's - location CStonly AI BotStonly Contact FormsKnowledgebase searchStonly GuidesTargetingStonly Website

Update timeline

  1. investigating Jan 19, 2026, 01:57 PM UTC

    After deplying new version of the application, we are observing some instability for some customers.

  2. investigating Jan 19, 2026, 02:02 PM UTC

    We are rolling back to the previous version.

  3. monitoring Jan 19, 2026, 02:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2026, 02:21 PM UTC

    This incident has been resolved.