Increased Eligibility check error rates
Timeline · 2 updates
- investigating Feb 18, 2026, 07:40 PM UTC
We are currently investigating this incident..
- resolved Feb 18, 2026, 08:54 PM UTC
This incident has been resolved..
Stedi had 3 outages in the last 2 years totaling 32h 22m of downtime — averaging 0.1 incidents per month.
There were 3 Stedi outages since December 18, 2024 totaling 32h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this incident..
This incident has been resolved..
We are currently monitoring an incident affecting some of our upstream service providers for eligibility checks. We will continue to monitor for their recovery..
We are continuing to monitor the ongoing issues with one of our upstream service providers for eligibility checks. Requests are being re-routed where possible to reduce errors..
This incident has been resolved. Error rates have returned to normal..