Stedi experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 20, 2025, 07:20 AM UTC
Type: Incident Duration: 22 hours and 30 minutes Affected Components: Status, , Status, , Status, Status, , Website & Docs → Web App → Core → Oct 20, 07:20:58 GMT+0 - Investigating - We are currently investigating this incident and will update shortly. Oct 20, 07:26:33 GMT+0 - Identified - We have confirmed our cloud provider is having ongoing issues, and we are continuing to monitor the situation. Oct 20, 09:54:17 GMT+0 - Monitoring - Realtime eligibility checks are operating normally, but we are still encountering some delays as we clear backlogs. Oct 20, 09:31:07 GMT+0 - Monitoring - We’re seeing a gradual restoration of services and are continuing to monitor closely. Oct 20, 11:34:01 GMT+0 - Monitoring - While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation. Oct 20, 12:09:19 GMT+0 - Resolved - This incident has been resolved. Oct 20, 14:48:17 GMT+0 - Identified - We are seeing another small increase in error rates, we are investigating. Oct 20, 07:43:20 GMT+0 - Identified - We are continuing to monitor the situation and work with AWS for a resolution. Oct 20, 18:36:56 GMT+0 - Monitoring - We are continuing to monitor ongoing error rates affecting AWS traffic, most systems are operational but are affected by intermittent failures. Oct 21, 00:08:34 GMT+0 - Monitoring - While our APIs and web application have fully recovered, we are still encountering delays clearing our backlogs, and we are continuing to monitor the situation. Oct 21, 05:51:04 GMT+0 - Resolved - This incident has been resolved.