Stedi experienced a minor incident on December 18, 2024, lasting 8h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 18, 2024, 06:00 AM UTC
We are currently monitoring an incident affecting some of our upstream service providers for eligibility checks. We will continue to monitor for their recovery..
- monitoring Dec 18, 2024, 11:54 AM UTC
We are continuing to monitor the ongoing issues with one of our upstream service providers for eligibility checks. Requests are being re-routed where possible to reduce errors..
- resolved Dec 18, 2024, 02:37 PM UTC
This incident has been resolved. Error rates have returned to normal..