Stay AI incident

Limited Access to Billing Reports and Digital Punch Card Downloads

Stay AI experienced a minor incident on July 11, 2025 affecting Tools, lasting 2h. The incident has been resolved; the full update timeline is below.

Started: Jul 11, 2025, 03:52 PM UTC
Resolved: Jul 11, 2025, 05:53 PM UTC
Duration: 2h
Detected by Pingoru: Jul 11, 2025, 03:52 PM UTC

Affected components

Tools

Update timeline

investigating Jul 11, 2025, 03:52 PM UTC

We’re currently experiencing a temporary issue affecting the ability to download billing invoices and digital punch card reports. Our team is actively working to restore full functionality. All other services remain fully operational. We’ll provide updates here as soon as more information is available.
resolved Jul 11, 2025, 05:53 PM UTC

This incident is resolved and all invoice and reporting are able to be downloaded.