Stark Bank incident

Settlement Bank instability

Minor Resolved View vendor source →

Stark Bank experienced a minor incident on May 17, 2025 affecting API Boleto and API Boleto Payment and 1 more component, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
May 17, 2025, 03:00 PM UTC
Resolved
May 19, 2025, 02:54 AM UTC
Duration
1d 11h
Detected by Pingoru
May 17, 2025, 03:00 PM UTC

Affected components

API BoletoAPI Boleto PaymentAPI Utility & Tax Payment

Update timeline

  1. identified May 17, 2025, 03:00 PM UTC

    There is an instability in our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.

  2. resolved May 19, 2025, 02:54 AM UTC

    This incident has been resolved. All statuses have been updated.