Stark Bank experienced a major incident on May 12, 2025 affecting API Corporate Card, lasting 8d 23h. The incident has been resolved; the full update timeline is below.
Affected components
API Corporate Card
Update timeline
- investigating May 12, 2025, 06:32 PM UTC
Since May 8th, there has been an incident affecting communication with Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.
- identified May 14, 2025, 07:08 PM UTC
Mastercard's support team worked on the issue on their side and our connection was reestablished.
- monitoring May 14, 2025, 07:32 PM UTC
The fix was made by mastercard, now we are monitoring our systems
- resolved May 21, 2025, 06:04 PM UTC
We’ve been monitoring the systems since the issue was resolved, and everything has remained normal.